Newton Group Reviews & Ratings
Newton Group holds a 4.9/5 customer rating and an A+ rating with the Better Business Bureau, backed by more than two decades of helping timeshare owners exit unwanted contracts. Founded in 2003 and serving owners since 2005, Newton Group has helped over 30,000 families and was twice named a finalist for the BBB Torch Award for Ethics (2019 and 2022). Below you’ll find our third-party reviews, our verified standing, and a clear picture of how our attorney-backed model works.
What owners say
The most trustworthy reviews are the ones we don’t control. That’s why our reviews live on independent, third-party platforms rather than on a testimonial slider we could edit ourselves. Real owners share their experiences through Trustpilot and the Better Business Bureau, and their words consistently point to the same themes: clear communication, a defined process, and follow-through from start to finish.
Across our history we’ve earned a 4.9/5 customer rating, and Newton Group founder Gordon Newton’s Consumer’s Guide to Timeshare Exit has been downloaded more than 50,000 times by owners doing their homework before they choose a partner.
Our BBB & third-party standing
Reputation is earned over years, not claimed overnight. Newton Group maintains an A+ rating with the Better Business Bureau and was recognized as a finalist for the BBB Torch Award for Ethics in both 2019 and 2022 — an honor that evaluates a company’s marketplace integrity and leadership, not just its complaint history.
- A+ BBB rating — reflecting a long-standing record of accountability and responsiveness.
- BBB Torch Award for Ethics finalist — twice, in 2019 and 2022.
- 4.9/5 customer rating — reflecting consistent feedback from the owners we’ve served.
- 50,000+ downloads of The Consumer’s Guide to Timeshare Exit, authored by our founder.
- 30,000+ families helped since we began serving owners in 2005.
Why owners trust Newton Group
Trust in this industry has to be built the hard way, because so many owners have already been burned once. Newton Group has operated in the same lane since 2003: an attorney-backed, direct-representation model delivered through our affiliated law firm, DC Capital Law. Rather than handing your case to a third party, we pursue a defined legal path toward releasing you from your contract.
Our approach starts with a study of more than 10,000 owners’ situations — research that informs how we evaluate each contract and shapes the guidance in the resources we publish. You can learn more about the person behind that work on Gordon Newton’s page.
How we’re different
Two things set Newton Group apart from the crowd of exit companies that appear and disappear each year. First, our pricing is factory-direct — you work with us straight through, with no large fee required upfront. Second, our model is attorney-backed rather than a document-mill or a lead-reseller arrangement.
Because the industry attracts bad actors, we also publish ongoing scam alerts to help owners spot high-pressure tactics and upfront-fee traps before they lose money. If you’re comparing options, we’d rather you be informed than rushed.
Frequently asked questions
Is Newton Group a legitimate, highly rated company?
Yes. Newton Group has been helping timeshare owners since 2005, holds an A+ rating with the Better Business Bureau, carries a 4.9/5 customer rating, and was twice a finalist for the BBB Torch Award for Ethics (2019 and 2022).
Where can I read real Newton Group reviews?
You’ll find verified, third-party reviews on Trustpilot and the Better Business Bureau. We link to those independent sources rather than posting only self-selected testimonials, so you can read the full picture for yourself.
What makes Newton Group different from other exit companies?
Newton Group uses an attorney-backed, direct-representation model through our affiliated firm, DC Capital Law, and offers factory-direct pricing with no large upfront fee. You can read more in our FAQs.