Is the Newton Group consultation really free?
Yes. A consultation with a Newton Group advisor is free and carries no obligation. The advisor listens to your situation, answers questions straight, and explains what Newton Group generally can and cannot do. You are never asked to commit on the call, and outcomes vary by contract and circumstances.
If you want to understand the model before you dial, the breakdown of what a best-in-class timeshare exit service looks like explains what Newton Group includes and why.
What should I have ready before calling?
Nothing is required to call Newton Group. That said, having a few documents on hand generally makes the first conversation more useful:
- Your timeshare contract or purchase paperwork — whatever you signed at or after the sales presentation.
- Loan and maintenance-fee statements — current balances and who bills you.
- What you were told at the presentation — the promises that led you to sign, as best you remember them.
- Any offers from other companies — especially anything asking for a large fee upfront.
Newton Group does not advise anyone to stop making payments. A licensed attorney reviews your actual contract, and you and that attorney decide together what makes sense.
How do I know the company calling me is actually Newton Group?
Impersonation is a real problem in this industry, and low-quality exit companies are the source of it. Newton Group calls come from (877) 354-4321, and Newton Group never demands a large fee wired upfront to release your timeshare. If a caller pressures you, review the timeshare exit scam alerts and the specific breakdown of upfront-fee scams before sending anyone money.
Where is Newton Group located?
Newton Group’s headquarters is located at 1811 S Alma School Rd Ste 225, Mesa, AZ 85210. Newton Group serves timeshare owners throughout the United States by phone and online, and office visits at the Mesa location are by appointment only.
Who is Newton Group, exactly?
Newton Group — The Newton Group ESA, LLC — is a timeshare exit company founded in 2003 by Gordon Newton, Founder & CEO, and has been helping timeshare owners since 2005. Newton Group holds a BBB A+ rating, has been BBB accredited for more than 10 years, and was a BBB Torch Award for Ethics finalist in 2019 and 2022. More than 30,000 timeshare owners have been helped to date.
Newton Group also authored the Newton Timeshare Exit Study, which surveyed over 10,000 ownership experiences: 98% of respondents reported unfair or deceptive sales practices, averaging roughly 11 instances each — more than 100,000 total instances. For the full company background, see the Newton Group company story or read what timeshare owners say about working with Newton Group.